Action For The Week

YOUR people are not your number one asset. They are your only asset. So, place leadership at the heart of everything you do. And do it now. Your HR Director becomes Leadership Director and make sure you have one main leadership provider – yourselves – removing all your external dependence in this vital area.

(Extract from The Naked Coach)



3 Comments

  • Maurice

    I agree, without good people the customers won’t hang around for long.
    They need to be looked after, as quality staff are hard to find.

  • Francis Greve

    People in any organisation must come first.
    Loom after staff and they will of course look after customers but training is key.
    Some companies aren’t investing enough in their people. It’s a fact.

  • Maurice

    People, people, people. Product. In that order.

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