Action For The Week

CUSTOMERS hate to be sold to – they do love to buy, though. So this week, give them freedom and choices and let them drive the agenda.

(Extract from The Naked Millionaire)


  • Chris Everton

    I agree. I buy. I can’t stand being sold to in a shop.
    Lots of retail outlets make mistakes by packing their shops with too many staff.
    Very off putting.

  • Ryan Norris

    I like being sold to. if someone is a good salesman and they offer me a good product then it’s fascinating to watch them operate and my challenge is always to wriggle out of buying it to wind them up as I know they won’t get their commission.

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