- 2nd January 2017
- Posted by: clivebarrett
- Category: The Leader Board
EVERY customer/supplier dispute, the loss of a customer, a fallout with a client, a decision by a potential customer not to come to you, or return to you – they all come down to one thing. It’s an actual or perceived (same thing) broken promise.
Make sure you deliver and follow through on your deals, your agreements and your promises – always.
(Extract from The Naked Millionaire)
2 Comments
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Such a bad thing to do, have a dispute with a customer.
Try and resolve things for the good of the business is my advice.
Just keep the customers happy, they are the lifeblood of the business.