Leadership – one of the hardest skills around

Time to Read – 30 seconds

Over the last ten years I have been privileged to work with scores of teams.

When doing so, I often ask team members for the key skills needed for them to be successful. And, to date, over 95% of the skills listed are so-called “soft” skills – communication, ownership, bravery etc. etc. And it got me thinking – isn’t it time to drop the term “soft,” once and for all.

After all, these business critical skills are not “soft” – they are very “hard”

Action – What are the top ten skills you need in your team or organisation, to be successful? Go on, ask that question and record the list

If the majority are “soft” then give them a new label in your organisation – “interpersonal” or “leadership” or your choice

With my love and best wishes


  • Berniep1

    Hi DavidI work with teams and have experienced the same re calling skills soft skills and agree they are not at all soft -i call them 'critical' (to success) skills, the differentiators!BestBernie Price

  • Paul Charlton

    Leadership, interpersonal skills, delegation, authority…there's four, can't think of any others off the top of my head.

  • DavidT

    Thanks to the comments received from Paul, Mohammad and Bernie. They are of the same opinion, that the type of skills mentioned are not soft, they are 'critical' skills and key elements to business success. I appreciate the feedback.

  • Chris

    There's no such thing as hard and soft when it comes to skills, surely. Skills are attributes that make you a more accomplished person in whatever you do. To call them soft is to belittle their significance. Communication for instance. Without it, between business staff and their customers, there wouldn't be a business. That's just one example.

  • Elaine

    Skills are skills. That's the rub here. Whatever skills they are, they make you the person you are and make you a valuable asset when it comes to employment. So I don't really think it matters whether we call them hard, or soft. They are skills and that is what matters in business. I'm not sure that company's view them any other way.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.