Make Sure You’re on The Team

CONGRATULATIONS! The older readers among you, as well as music buffs, will remember that word as a song title for Sir Cliff Richard in 1968. And in business terms it is something a leader should always offer when their team succeeds. The ‘well done’ may even been given in the form of a reward, to recognise a big success. It can be so important.

Regardless of the pay aspect – and that will differ from firm to firm – the leader needs to make a point of congratulating people while making sure their achievement is recognised and acknowledged more widely within the organisation. The team may have helped the leader feather their own nest and therefore a celebratory drink or meal might be appropriate. And make sure if those under your control have put in an effort over and above the call of duty, despite not necessarily getting the required result, then that is not overlooked.

Standing back and allowing your team to get on with a task without constant intervention is also key. Too much interference can have a detrimental effect on the team’s confidence. Knowing when to hold off and when to step in is a real skill and it is important to remember that individuals learn from their mistakes. So let them.

It is also vital to make sure people know what is expected of them. Clear and concise objectives need to be set, while understanding the company’s culture needs to be taken on board by all who work in it. That includes the conduct and behaviour expected of employees, which, as a leader, you can demonstrate to them with your own actions. As Sir Humphrey Appleby in Yes Prime Minister would have ventured: ‘Make sure people know what they need to know on a need-to know basis.’

And remember not to force them to adopt an approach when they might not like it. Everybody at some stage in business, or otherwise, has to do things they don’t like. That’s life. There’s no need to impose a method of doing it on them if they are thoroughly opposed to it. Not believing in a project is likely to attract less than maximum effort. So make sure your group knows what is expected of them, then allow them to find their own way of getting there.


  • Mary

    Love the whole 'be a leader' thing. Sometimes you can learn a lot of others and it often helps to ask how other companies and firms deal with things. You can pick up a lot of tips from people who have been in your situation before too so it's as well to network and see what others are doing as that might influence how you would like to deal with things in the same situation.

  • Paul

    Leadership comes in all forms and sometimes you have to act differently depending on what type of situation you are in.Good leaders react in the right way and others don't. Although you can get it wrong sometimes and bsically you just have to hold your hands up and say so.

  • chris

    I believe imposing you will on someone in business is the wrong thing to do.People should be allowed to make informed choices and I agree that if you give them the 'end' result you are looking for, it's then about how they go about achieving it.Allow people the freedom to get on with things, with a little driection, and your payback from them will be so much more rewarding.

  • Mark

    Objectives are crucial and this kind of article highlights that. Leadership is different things to all people and we all have our ways. Communication I find is the best part of being a leader. I get so much more satisfaction out of talking to my boss and knowing exactly what it is he needs from me. Then I can deliver.If I don't then there are no recriminations. Just another discussion about how I can improve and how I can get to the target in another way. There will always be a way to get to a common goal if the directions are clear.I often get to do these things on my own and that is a great thing to have. the knowledge that you manager trusts you and can delegate. That empowers me to do a good job and that's what I strive to do, and it motivates me.

  • Michael Sumner

    Leadership comes in all shapes and sizes. It’s not a one-size fits all and what works for one company might not in another, simply because invididuals react differently to different people and situations.

  • Michael Sumner

    Leadership comes in all shapes and sizes. It’s not a one-size fits all and what works for one company might not in another, simply because individuals react differently to different people and situations.

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