Please Pay Attention

MAKE sure you pay attention to relationship marketing. Rather than spend time and money on acquiring new customers, make sure you focus on retaining existing ones.

Remember, it costs less to retain a customer than it does to attract a new one. This week, don’t allow a customer walk away as it might prove expensive to get them back.



2 Comments

  • Robert English

    Again, a good message. Don’t let customers go…I know that from my own experience. Customer care is vital to keep them.

  • Francis Greve

    Customers come and go, they will only really be able to stay with you if you provide the services and product they want.
    Otherwise they will go. Simple.

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